Sustainable competitive advantage. What a beautiful, romantic, delusional idea. An idea that somehow still gets plenty of airplay.
Anyone who’s studied the theory of business or brands will be familiar with the concept; Brands must create or acquire attributes that let them outperform competitors for an extended period of time.
Anyone who works in the reality of business or brands will know that this is a complete fallacy.
A competitive advantage that lasts years or decades would require everything else to stand still. No changes in consumer behaviours or attitudes that reshape what’s considered ‘valuable’. No advancements in technology that ignite and obliterate entire categories overnight. No international competitors turning up in our streets, shopping centres or Google search results. No nimble start ups setting out to disrupt the industries we’ve worked so hard to stabilise. In short, no progress.
So while the theory is appealing, the reality of creating a competitive advantage and then crossing it off the ‘to do’ list for the next decade is absurd. Instead, businesses must look for their ‘Transient Competitive Advantages’. Those things that give them a leg up for the next six, 12 or 18 months, after which it’s reasonable to assume that everything will have changed, and a new set of advantages must be brought to the table.
Yes, it’s exhausting, but this is our new reality. It’s what underpins the new wave of startups who ‘move fast and break things’; Facebook adding Newsfeed, then going mobile first, then acquiring Instagram. Kogan launching with rock bottom prices, then being first to market with any new Apple or Samsung products, then adding 24,000 SKUs to over a dozen categories.
But it’s not just startups, Transient Competitive Advantages also play a key part in the ongoing success of established players like Nike and McDonalds, who relentlessly reinvent their own products, processes and fields of play.
For brands and businesses looking for a competitive advantage that will stand the test of time, there’s only one worth pursuing. Change. Self initiated, fast and often.
*This piece was also published on Mumbrella