The team at Hardhat Digital are very proud to announce our latest account win: Melbourne Airport!
We’ll lead the development of Melbourne Airport’s new website as well as their social and mobile strategy.
The agency has won the work – of an undisclosed value – following a competitive pitch.
Along with developing a new website, Hardhat will be working on how the airport can use technology across devices to improve the customer experience.
Andrew Gardiner, Melbourne Airport’s customer executive, said: “Our focus is very much on delivering a superior customer experience and our digital channels play an integral role in this. “Technology is a part of the airport experience from the moment you think about booking a flight to when you return home, and we need to use technology to improve this experience so we’re looking forward to working with Hardhat to deliver this to our customers.”
Dan Monheit, director of strategy at Hardhat Digital, said: “This really is an incredible opportunity. Partnering with Melbourne Airport to help improve the experience of travellers at every step of their journey is the sort of brief you dream about when you open an agency.”